Shipping policy
Delivery
For all orders express delivery is complimentary. We aim to ship your order within 5 business day of purchase, unless specified otherwise, and pending availability and credit verification.
Please be aware that all deliveries require a signature for delivery.
Shipping destinations
We are able to offer shipping to the following countries:
United Kingdom
Europe:
Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Malta, Netherlands, Norway, Romania, Slovenia, Spain, Sweden, Switzerland.
Rest of World:
United Arab Emirates, Australia, South Africa, Bahrain, Kuwait, Qatar, Saudi Arabia, Canada, Hong Kong SAR, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, United States
Shipping Methods:
- UK: FedEx Priority. Orders will be shipped within 7 working days with Next day delivery service.
- Rest of the World: FedEx International Priority. 1-3 working days for EU & US orders. 5-7 working days for ROW orders.
Please note that international shipments are subject to customs clearance which can cause delays out of our control.
Duties
For customers outside of the UK, all orders are shipped with Import Duties & Taxes unpaid. Therefore, customers will be contacted by our
nominated courier in advance of delivery for collection of these fees which are payable directly to the courier. Duties and taxes are non-refundable.